Privacy Policy

Depending on how you interact with EverCraft, we may collect the following categories of personal information.

Identifiers and Contact Information

This may include:

• Name
• Email address
• Telephone number
• Mailing address
• Property address
• Contact information provided through forms, email, telephone, text message, or other communications

Customer and Project Information

This may include:

• Type of home improvement or construction service requested
• Project details
• Property information
• Measurements and specifications
• Photographs or videos of a property
• Estimates, proposals, invoices, and transaction information
• Communications concerning a project
• Scheduling information

Commercial Information

This may include:

• Services requested or purchased
• Estimates and quotes
• Transaction history
• Project history
• Customer preferences related to our services

Internet and Electronic Activity Information

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate time and date of visits
• Website interactions
• Other information concerning your interaction with our website

Geolocation Information

We may collect approximate location information when reasonably necessary for purposes such as determining whether a requested service is within our service area, responding to leads, improving advertising, or providing services.

We do not intentionally collect precise geolocation information unless it is reasonably necessary for a specific business purpose and permitted by applicable law.

Inferences

We may create or receive inferences based on information described above, such as potential service interests, project preferences, or the likelihood that a person may be interested in our services.

Other Information You Provide

We may collect any other information that you voluntarily provide to us, including information contained in messages, forms, emails, phone calls, reviews, or other communications.

We may collect personal information from the following sources:

• Directly from you
• Website forms
• Estimate or consultation requests
• Telephone, email, text message, or other communications
• Employees, contractors, or representatives
• Our website and related technologies
• Third-party advertising and marketing platforms
• Service providers assisting with lead generation, customer management, scheduling, advertising, analytics, or other business functions
• Publicly available sources
• Other individuals or entities who provide information to us in connection with a project

We may use personal information for the following business and commercial purposes:

• Responding to inquiries
• Providing estimates and proposals
• Scheduling consultations and services
• Communicating with customers
• Providing home improvement and construction services
• Managing projects
• Processing payments and transactions
• Providing customer support
• Maintaining customer and project records
• Improving our website and services
• Operating, maintaining, and securing our information systems
• Detecting and preventing fraud, abuse, and security incidents
• Advertising and marketing our services
• Measuring advertising effectiveness
• Managing leads and customer relationships
• Conducting analytics
• Complying with applicable laws and legal obligations
• Enforcing our agreements and policies
• Protecting the rights, property, and safety of EverCraft, our customers, employees, contractors, and other individuals
• Performing other purposes permitted by applicable law

We may also use personal information for purposes reasonably compatible with the purposes described in this Privacy Policy.

Our website and third-party service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

• Operate the website
• Remember preferences
• Understand how visitors use our website
• Measure website performance
• Analyze traffic
• Improve our website
• Measure advertising effectiveness
• Provide or support targeted or interest-based advertising

Some third-party advertising or analytics services may collect information about your activity across websites or services.

Depending on the circumstances, certain disclosures of personal information to advertising providers may constitute “sharing” under California law even when no money is exchanged.

Where required by law, EverCraft will provide applicable opt-out mechanisms.

EverCraft may use third-party service providers to help operate our business and provide services to customers.

These providers may include companies providing:

• Website hosting
• Customer relationship management (CRM)
• Lead management
• Scheduling
• Payment processing
• Communications
• Cloud storage
• Analytics
• Advertising
• Marketing
• Security
• Customer support
• Business administration

Examples may include platforms such as Google, Meta, Yelp, Housecall Pro, or other providers that EverCraft may use from time to time.

Third-party providers may process personal information on our behalf or may independently process information according to their own privacy policies.

Your interaction with third-party services may also be subject to those providers’ separate terms and privacy policies.

We may disclose personal information to categories of recipients including:

• Service providers
• Contractors
• Vendors
• Technology providers
• Website and hosting providers
• CRM and lead-management providers
• Payment processors
• Advertising and marketing providers
• Analytics providers
• Communication providers
• Professional advisers
• Legal or governmental authorities
• Parties involved in a corporate transaction
• Other parties when reasonably necessary to provide our services or operate our business

We may disclose information when reasonably necessary to:

• Provide requested services
• Process transactions
• Communicate with customers
• Operate our website
• Manage projects
• Conduct marketing and advertising
• Maintain security
• Comply with law
• Respond to legal process
• Protect rights, property, or safety

EverCraft does not sell personal information for monetary consideration.

However, certain disclosures of personal information to advertising, analytics, or similar providers may constitute “sharing” under the CCPA.

“Sharing” under California law may include disclosure of personal information for purposes of cross-context behavioral advertising.

If EverCraft’s activities constitute a sale or sharing of personal information under applicable California law, California residents may have the right to opt out of that activity.

Where required, EverCraft will provide a “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism and will honor applicable opt-out preference signals, including Global Privacy Control (GPC).

Depending on the circumstances, EverCraft may disclose the following categories of personal information:

• Identifiers — such as name, email, phone number, and address — to service providers, CRM providers, and communications providers.
• Customer Information — such as property address and project information — to contractors, service providers, and project personnel.
• Commercial Information — such as services requested, estimates, and transaction information — to CRM, accounting, and payment providers.
• Internet/Network Information — such as IP address and browser or device information — to hosting, analytics, and security providers.
• Geolocation Information — such as approximate location — to advertising, analytics, and service-area tools.
• Inferences — such as service interests and preferences — to marketing and advertising providers.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, complying with legal obligations, enforcing agreements, preventing fraud, and protecting our legitimate business interests.

The length of time we retain information may vary depending on:

• The nature of the information
• The purpose for which it was collected
• Whether we have an ongoing business relationship with you
• Legal, accounting, tax, or contractual requirements
• Security and fraud-prevention requirements

We do not retain personal information longer than reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements and exceptions.

If you are a California resident, you may have certain rights regarding your personal information under the CCPA, subject to applicable exceptions and limitations.

Right to Know

You may have the right to request information about:

• The categories of personal information we collect
• The categories of sources from which we collect personal information
• The business or commercial purposes for collecting or using personal information
• The categories of personal information sold or shared
• The categories of third parties to whom personal information is disclosed
• The categories of personal information disclosed for business purposes
• The specific pieces of personal information we have collected about you

Right to Delete

You may have the right to request deletion of personal information that we have collected from you, subject to exceptions permitted by law.

For example, we may retain information when reasonably necessary to complete a transaction, provide a requested service, comply with a legal obligation, detect or prevent security incidents or fraud, exercise legal rights, or for other purposes permitted by law.

Right to Correct

You may have the right to request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of your personal information.

Right to Limit Use and Disclosure of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Opt Out of Certain Automated Decisionmaking

To the extent applicable to our processing activities, California law may provide rights concerning certain automated decisionmaking technology.

EverCraft does not currently use automated decisionmaking technology to make decisions producing legal or similarly significant effects concerning consumers.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment because you exercised a privacy right granted by California law.

We will not unlawfully:

• Deny you goods or services
• Charge you different prices or rates
• Provide you with a different level or quality of goods or services
• Otherwise discriminate against you

because you exercised a privacy right.

You may submit a California privacy request by contacting us at:

Email: evercraft.pro@gmail.com

Subject: California Privacy Request

Your request should identify the nature of your request, such as:

• Request to Know
• Request to Delete
• Request to Correct
• Request to Opt Out of Sale or Sharing
• Request to Limit Use of Sensitive Personal Information

You do not need to create an account with EverCraft to submit a privacy request.

We may need to verify your identity before completing certain requests. The verification process will depend on the nature and sensitivity of the information involved.

We will not use personal information submitted solely for verification purposes for any other purpose except as permitted by applicable law.

We will respond to a verifiable consumer request within the time period required by applicable California law.

Under current California law, businesses generally have 45 days to respond to a verifiable consumer request. Where reasonably necessary, this period may be extended by an additional 45 days, provided that the consumer is notified of the extension within the initial response period.

Certain requests may be denied or limited when an exception under applicable law applies.

You may authorize another person to submit a California privacy request on your behalf where permitted by law.

We may require appropriate documentation confirming that the person is authorized to act on your behalf and may also require verification of your identity.

If we decline to take action on a request that you submit under applicable California privacy law, you may have the right to appeal our decision.

You may submit an appeal by contacting us at:

Email: evercraft.pro@gmail.com

Subject: California Privacy Appeal

Please identify the original request and explain why you believe our decision should be reconsidered.

We will review the appeal and respond within the period required by applicable law.

If your appeal is denied, you may have the right to contact the California Privacy Protection Agency or other applicable regulatory authority.

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13 without legally required authorization.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, no method of transmitting or storing information is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website or service that you visit.

Some web browsers may transmit “Do Not Track” signals.

Because there is currently no universally accepted industry standard for responding to Do Not Track signals, our website may not respond to such signals unless otherwise required by applicable law.

Where required by California law, we will honor legally recognized opt-out preference signals, including Global Privacy Control.

If EverCraft becomes involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices
• Changes in technology
• Changes to our services
• Changes in applicable laws or regulations
• Changes in privacy requirements

When we make material changes, we may provide notice through our website or by other appropriate means where required by law.

The updated Privacy Policy will indicate the date on which it was last revised.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, disclose, and protect personal information.

Oleh Tytarenko LLC, d/b/a EverCraft Home Improvement LLC

Email: evercraft.pro@gmail.com

Subject: Privacy Inquiry

California residents may also contact the California Privacy Protection Agency regarding California privacy rights and applicable enforcement mechanisms.

The California Privacy Protection Agency is responsible for implementing and enforcing the CCPA and related regulations.